Communicating with Impact

Miscommunication doesn’t just slow projects down—it creates confusion, rework, and missed opportunities. This workshop equips professionals with practical tools to communicate more clearly across audiences, channels, and contexts—whether they’re writing an email, pinging a teammate, or presenting to a room of executives.

Participants will explore the psychology behind why communication breaks down, and how to adjust their message, tone, and medium to reduce noise and increase clarity. The course blends practical writing strategies, plain language standards, and principles of message design—with guidance on how to use AI without losing the human voice.

Ideal for project professionals, team leads, and anyone who needs to communicate clearly in high-velocity, high-stakes environments.

After this course, participants will:

• Understand why miscommunications happen—and how to avoid the most common traps
• Tailor written and verbal messages to different audiences and attention spans
• Streamline communication across channels (email, chat, documents, and more)
• Present ideas more effectively to executives and stakeholders
• Apply plain language and tone-matching principles—even when writing with AI