Your IQ matters. But for long-term success, EQ, or emotional intelligence, matters even more.
People’s emotions affect their productivity, their decision-making, their interactions with their coworkers, and their ability to work as a team. EQ is the ability to identify, interpret, and influence your and other people’s emotions, and studies show it is the keystone of success, both personally and as a leader. In fact, studies show it accounts for as much as 60% of your performance at work.
Developing your Emotional Intelligence is designed as a crash-course in EQ. You will learn how EQ is measured and how to increase your EQ to have more successful interactions with your supervisors, peers, and employees.
In this course, you will learn how to:
- Assess your own EQ along four key dimensions.
- Apply strategies to improve your ability to manage yourself and relationships with others.
- Address conflict constructively and productively across your team.