A rapidly growing technology services company needed expert program leadership to streamline their operations and improve customer experience. Like many successful companies experiencing high growth, they needed to optimize their processes while maintaining business momentum.
Understanding The challenge
Rapid Growth Brings Complexity—And Opportunity
The organization’s success had created complexity in several key areas. Their purchase-to-pay cycle had become time-consuming, product offerings had grown increasingly complex, and quoting processes varied across teams. These challenges are common among fast-growing technology companies, where rapid expansion can outpace operational scaling.
THe persimmon approach
Strategic Leadership to Streamline, Standardize, and Scale
Building for Success
To help, we provided an expert Program Manager who brought both program management expertise and business analysis capabilities to lead this strategic initiative. Working closely with C-level leadership, they:
- Designed a comprehensive program that balanced quick wins with long-term goals, ensuring visible progress while building toward lasting transformation
- Engaged executives as focus area owners, creating clear accountability and ensuring initiatives stayed aligned with strategic priorities
- Implemented standardized metrics and reporting across departments, giving teams a common language for measuring and discussing progress
- Adapted program priorities based on market intelligence, keeping the organization agile and competitive
- Collaborated with internal teams to build sustainable processes, ensuring improvements would stick long after the engagement ended
Making Change Stick
Knowledge transfer was a key priority throughout the engagement. Our consultant worked closely with the client’s process improvement team, sharing program management practices that would help sustain improvements. This focus on capability building ensured the organization could continue optimizing their operations after the engagement ended.
results & impact
We helped the company streamline critical operations without disrupting growth by embedding expert program leadership into the organization. The optimized purchase-to-pay cycle reduced delays, while simplified product offerings and standardized quoting processes improved team efficiency.
Beyond operational improvements, we fostered stronger cross-departmental collaboration, ensuring that teams spoke a common language and worked toward shared goals. The introduction of scalable processes provided the foundation for long-term success, positioning the company to sustain improvements well beyond the engagement.
The impact was immediate and lasting.
The Persimmon Difference
Building Capabilities That Last
At Persimmon, we understand that cookie-cutter approaches don’t deliver transformative results. While we know industry best practices inside and out, our strength lies in combining proven methodologies with innovative solutions tailored to each client’s unique needs. When clients engage Persimmon for program management expertise, they aren’t just getting a skilled project manager—they’re getting a strategic partner committed to delivering real business value.
Our consultants focus on practical solutions that move businesses forward efficiently and effectively while building internal capabilities that ensure lasting success. This approach, combined with our commitment to consistent excellence across our entire team, is why organizations trust Persimmon to lead their most strategically crucial programs.
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Client Success Stories
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See how we help organizations achieve meaningful, lasting results.